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Last Updated on June 23, 2021 11:41 AM









1.1. General.  

This Privacy Policy is designed to communicate our practices regarding the treatment (includes collection, storage, use, processing and sharing) of your personal data by Us (hereinafter referred to as "SITE"), which encompasses the website and its subdomains and other extensions. The SITE is registered as, a legal entity governed by private law, registered with the CNPJ under number 08.493.791/0001-40.

1.2. What is Personal Data.

Personal data are data provided by You, which can be used to identify you individually.


1. 3. What is Sensitive Personal Data.
Sensitive personal data are those about racial or ethnic origin, religious conviction, political opinion, affiliation to a union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.


1.4. Information Collection Authorization.
By using the platform, You declare to accept and authorize the collection of information only for the fulfillment of the services contracted herein, under the terms of this privacy policy.

1.4.1. You may waive your consent to the provisions of this Privacy Policy at any time by notifying XDENT via email .


1.5. Regulation.
The SITE operates in accordance with Brazilian law, meeting, including and especially, with the terms of Law nº. 12.965/2014 (the Marco Civil da Internet) and Law No. 13.709/2018 (General Data Protection Law) and other laws that may apply.


1.6. Contact.
In case of doubts or suggestions about the Platform's Privacy Policy or any other information, you can contact the administrators by e-mail , which will be answered during business hours, from Monday to Friday, from 9:30 am to 6:00 pm.


1.7. Information Control.
This Policy describes what personal data may be collected from You while using the Platform services, how this information may be used and precautions taken against unauthorized access or use of this information.





2.1. We may collect, store and use the following information and/or data

that You enter or make available:

a) Full name;

b) Age;

c) Email;

d) Gender;

e) Profession;

f) Telephone;

2.2. We may also collect the following sensitive personal data from You:

a) Photo;

b) Voice recording.

2.2.1. The posting, anywhere on the SITE, of other sensitive personal data other than those described above is prohibited.


2.3 . We may also collect, store and use the following information:

a) Registration in a database of any files or information uploaded on the SITE by the owners;

b) XDENT access details  and the resources that the holder accessed;

c) Information of the access device used, including, for example, hardware model, operating system and version, file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, movement information device and network information;

d) Server log information which may include information such as device IP address.

e) Mapping of browser clicks, navigation data, statistics, demographics, among others.




3.1. Exceptions for Sharing Personal Data.
We do not disclose to third parties any personal data provided by You through Our SITE, except:


a) Cases in which We are required to disclose or share collected data, in order to comply with a court order, or for the purpose of preventing fraud or other crimes, as well as in response to a request for information submitted by a competent authority, if we understand that disclosure is in accordance with or required under applicable laws, regulations or procedural procedures;

b) To protect the rights, property or security of the SITE;

c) With law enforcement officials and/or government authorities, if your actions are deemed to be inconsistent with the provisions of our terms of use, or to protect the rights, property or safety of Our, You or others ;

d) Through your own action;

e) In cases of sale, in part or in whole, of the business or its assets, or as part of any reorganization or restructuring of the business, merger, spin-off or incorporation, so that We may share Your information with third parties that are part of their respective businesses, taking the necessary steps to ensure that privacy rights continue to be protected under this Policy;



4.1. What are Cookies. A cookie is a piece of information stored locally on your computer or device, which contains information about its activities on the Internet.


4.2. Cookies Used. Cookies can be used in different ways and modes. We will be able to use:


a) Performance Cookies: This type of cookie collects anonymous information about how You use the platform, in order to optimize it. The information collected by these cookies never contains personal details from which it is possible to identify you.

b) Functional Cookies: These cookies are used by Us for some of its features, seeking to offer you a better experience when browsing the SITE. 

c) Advertising cookies: These cookies collect information about browsing habits, seeking to make advertising more relevant to You. ​


4.3 . Access to Cookies.
Access to cookies ends as soon as You close your browser. You are given the possibility to accept or refuse cookies.


4.4. Consent to Use of Cookies.
Your acceptance is required, before starting the session, for the Cookies to be used.


4.5 . Option without Cookies.
The holder can choose to refuse the use of cookies. If You choose not to accept them, Your access to most of the information available on the SITE will not be compromised. However, the holder may not be able to fully use the services offered.






5.1. Access and Correction of Personal Data.
You have the right to access your personal data under Our possession by contacting the Data Protection Officer (DPO) through the means of contact provided in clause 8.5, which will be answered during business hours, from Monday to Friday, from 9:30 am to 6:00 pm, within a period of 15 (fifteen) days, together with a description of the form, purpose and duration of the processing of personal data, which may be sent by email or by letter, in accordance with the provisions of the article 9th of the LGPD.

5.2. Exclusion.
You have the right to request the deletion of your personal data stored in XDENT, at any time, except in cases where there is a legal obligation or court decision to maintain the data storage, in accordance with the provisions of articles 18, XVI, and 16 of the LGPD.


5.3. Incorrect Information.
It is the holder's responsibility to keep their information up to date, given that, in the event of an inaccuracy, We may update or delete them, except in cases where maintenance is required for legitimate commercial or legal purposes.


5.4 . Necessary Protection Measures.
We take the necessary security measures to protect your personal data from unauthorized loss, misuse, access, disclosure, alteration or destruction.


5.5. Password Protection.
You are equally responsible for taking reasonable steps to protect your passwords, usernames and other special access features to your personal record on XDENT.





6.1. Changes to the Privacy Policy.
We may change the Platform's Privacy Policy from time to time. Use of information collected is now subject to the Privacy Policy in effect. If We make changes in the way We use personal information, We will notify You by sending an email.


6.2. Unnotified Adjustments.
Minor adjustments to this Privacy Policy may occur without significantly affecting the ways in which We handle collected information, so they will not need to be informed.




7.1. Submission of Communications.
You, by registering, agree that We will send to your e-mail notifications, advertisements, news about the services and important information about the use of the SITE that need your attention.


7.1.1. Option for No Receipt.
When receiving an email on behalf of the SITE, there will be the possibility to opt-out of receiving them, using the opt-out option or by requesting by email.


7.2. AntiSpam Policy.
The Platform takes the necessary precautions to avoid sending unsolicited emails.


7.3. Confidentiality.
Maximum confidentiality is ensured in the handling of the telephone and email lists during the regular tasks of Our administration.




8.1. Storage.
Your personal account data and all platform information are stored and travel securely on servers located in the United States of America, and only employees authorized by Us can have access to your personal information, being obligatorily subject to the duties of confidentiality and strict respect for your privacy under this Policy.

8.2. Information security.
All XDENT transactions are encrypted, subject to data backup, monitoring tools, security policies, employee access controls, with up-to-date security software.


8.3. Notification.
If We become aware of any breach of security itself or of hosting companies, including intrusions, data leaks or any other information security incident, We will notify national authorities, You, if affected, of such breach and will provide as much as possible. details regarding the nature, extent of the violation and the compromised data, within a reasonable period, in accordance with the provisions of Articles 48, § 1, of the LGPD.


8.4. Storage Term.
We will store your data for as long as your registration is active.


8.5. Data Protection Officer.
It is defined that XDENT EQUIPAMENTOS ODONTOLOGICOS LTDA - CNPJ no. 08.493.791/0001-40 CEP: 14075-060 Ribeirão Preto - SP will be the Site's Data Protection Officer and can be contacted via e-mail , from the telephone (16) 3976-1958.




9.1. User Liability.
You will be responsible for indemnifying Us for all costs and damages that you may incur as a result of your violation of this Privacy Policy.


9.2. Cooperation with Authorities.
We fully cooperate with any authorities or courts that may request the disclosure of the identity or location of any person who has posted any material on the Platform that violates the Clauses set out in this Policy.


9.3. Limitation of Liability.
This Privacy Policy only addresses the use and disclosure of information collected by Our Platform. If You disclose your information to third party websites, different rules may apply to the use of your information.






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